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Authentic Culture

Having a truly authentic culture is more easily said that accomplished. In a society where “ME” first and instant gratification is prevalent in many matters, it is a struggle for some people to first keep their authenticity front an center.  They may want to be authentic but are pushed from their center with little and subtle nudges that culminate in accepting something less that truly authentic.  Eventually this recurrence leads to their authenticity changing and rationalizing what used to be less then genuine to now being acceptable as the norm.

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People First Culture

There is lots of discussion about placing people, employees, customers first in the line of appreciation.  It is a good thing to keep this top of mind in your business.  It needs to be universal and mutual in order for it to be authentic and genuine.  If you want your customers to have a best in class experience then you must start with treating your own people with best in class treatment.

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Condoning the wrong Culture

It is interesting how leaders can complain about this or that aspect of their culture which they desire to be different but when a situation takes place that is out of alignment with the desired culture they do not engage to correct the situation.  As a result they are directly condoning the action which goes against their desired culture. This in turn affirms that the incorrect culture aspect is acceptable and then it gets repeated converting it into part of the culture.

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Erasing history to change culture is dangerous territory

Recent trends have lead to attempts at recrafting and erasing what happened in our past as a means to realign our future culture. We have all made mistakes and have lots of failures which many try to hide in the closets of their mind.  When they come to be known is not the time to re-sculpt them into something less or more than it was at the time it happened.  The real opportunity is in learning from our failures and promise to engage in a new and better way of conducting ourselves.  Rewriting history to make it sound better or worst does not change history. It just sets in motion another mistake and the future culture pays dearly for us not learning from the failure again.

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Sales Culture is more than just selling

Generally speaking without sales, no business exists. Everyone can grasps this concept but why is it that the walls between sales and other parts of an organization exist?  Take it one step further – without customers sales are not possible. Then why is the customer the enemy of the business?  Too often employees complain about the very people that pay their income. Before the next time you want to tell the customer just what you think of them, remember they pay your rent, mortgage and put food on your table.  The customer may not always be right but they are definitely still the customer.

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Harsh environments can produce sterile cultures

When scientist are trying to explore the impact of various environments on the growth of bacteria they expose it to all kinds of different environments.  Depending on the culture make up the production of more bacteria could be prohibited from forming.  In other cases it will flourish and blossom with abundance.  Our society and its many cultures exist in a similar fashion.  Depending on various environments, cultures can flourish – both positive and negative based on the environments they are in.  Look around you and observe how the environment is impact culture around you!

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A Mother’s touch on Culture

For those of us so fortunate to have a loving Mother, we cannot say enough about how these women have had positive impact on our culture. They delivered nurturing sternness when we needed to be put back on the right path and loving embraces when we demonstrated acts of great character. I cannot imagine the vastness of the void in our culture if it had not been for our Mom’s!

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In some cultures – May 1st is May Day – Beltane

So if you have never heard of May Day then you likely have never heard of Beltane.  This celebration dates back thousands of years in Celtic heritage.  It is about celebrating life, fertility and the forthcoming of summer.  Culture around the globe is filled with many unique and interesting events and celebrations.  These days recall times when life was simpler and recognized that the change in season was directly tied to life and the continuation of it through planting, nurturing and harvesting.  Although food is essential to life and sustaining it, so too are the events of celebration which we must take time to remember and participate in so that our culture is rich in history for all future generations.

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Like habits – Culture does not change just because you think about it

Habits are hard to change.  Some say you can change your habits in 21 days. Well in my experience, 21 days is just a good start. There are so many opportunities to go back to prior routines.  Those routines which you became dependent on to navigate each and every day.  The same is true for changing the culture of a business.  Those daily routines which have existed for years fight against cultural change.  Doing things the same way has some comfort in it.  As you look at moving your organization to a new next level or success, plan your cultural change. Beware it will take more than a great speech and a few days of rah-rah efforts.  It will take a long dragged out full battle to move from past cultural routines to new ones.

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Your business culture is the bios of your organization

When you boot up your PC the first thing that kicks in is the ‘Bios.”  Same is true for your organization and even yourself.  Before you can get going you need the initial kick to get started.  No it is not your coffee or caffeinated drink.  It is more internal to you and your business.  At your core are key values which are the compass to how you go about your daily activities.  Your business operates the same way.  With solid core values as the basis of all decisions in your business your company starts each and every day on the best course of action.

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Random thoughts about how culture impacts our lives